Datacell Infomedia

Job Descriptions

  • Being responsible for a second-tier point of escalation from customer service team thus expected to solve cases related with ticketing and transactions
  • Understanding basic troubleshooting if there is any problem related with products & services
  • Responsible for any tasks assigned by team leader


  • Ability to multi-task, prioritize and manage time effectively.
  • Experienced in customer support & operation fields;
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Min D3 in any major
  • Fluent in English is a must
  • Capable in MS Office, especially MS Excel
  • Familiarity in e-commerce & digital is a must

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